Commercial terms

Terms & Conditions / Handelsbetingelser

Commercial terms for purchases, digital services, delivery, payment, cancellation, refunds and consumer rights.

Last updated: 1 September 2026
Before using this page for sales: fill in the legal entity, CVR, address, pricing, payment provider, delivery model and any product-specific terms. If you sell digital products to EU/EEA consumers, the mandatory consumer rules apply regardless of what this page says.

1. Seller

Seller: [LEGAL ENTITY NAME / YOUR FULL LEGAL NAME], trading as Digital Reality Studio.

CVR: [CVR NUMBER] · Address: [FULL ADDRESS] · Email: hello@digitalreality.studio

2. Orders

An order is binding when accepted by us, subject to applicable consumer cancellation rights. We reserve the right to reject an order where required for legal, security or operational reasons.

3. Prices and payment

Prices are stated in the currency shown at checkout. Where applicable, VAT and other mandatory charges will be displayed before the customer completes the purchase. Payment is processed by the payment method shown at checkout.

4. Digital delivery

Digital products are delivered electronically using the method described at checkout. Access may depend on a compatible device, account or internet connection.

5. Right of withdrawal

Consumers in the EU generally have a 14-day withdrawal period for distance contracts, subject to statutory exceptions. For digital content not supplied on a tangible medium, the withdrawal right can be lost when supply begins only where the consumer has expressly requested immediate performance and acknowledged the loss of the withdrawal right. We will provide the legally required information at checkout.

6. Defects and conformity

Consumers retain their statutory rights regarding conformity of goods and digital content/services. Nothing on this page limits those rights.

7. Refunds

Where a refund is required by law or expressly offered by a product's terms, it will be processed using the applicable payment method unless another method is agreed. Product-specific refund terms shown at checkout may apply where lawful.

8. Complaints

Complaints should be sent to hello@digitalreality.studio. We will handle complaints in accordance with applicable Danish and EU law.

9. Governing law

Danish law applies unless mandatory consumer law in the customer's country provides otherwise. Mandatory consumer rights remain unaffected.

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